What's the minimum order size for after-school program catering in Vancouver?

We serve after-school programs starting at 10 children. For groups under 25, individual snack boxes are the most practical format — they're pre-portioned, individually labelled with allergen information, and require no on-site portioning by staff. For groups of 25 or more, party tray format with staff-led portioning becomes more cost-effective. There's no maximum group size — we currently serve after-school programs ranging from 12 to 75 kids across Metro Vancouver.

Can you accommodate multiple dietary restrictions within the same after-school program?

Yes — this is standard for every children's program we serve. We start with a nut-free baseline for all items, then layer additional restrictions (dairy-free, gluten-free, halal, vegetarian, vegan) based on the program's enrollment registry. Each restricted meal is individually labelled and physically separated during delivery. For programs with five or more distinct dietary requirements, we recommend the individual snack box format rather than party trays to eliminate cross-contamination risk during distribution.

How do you handle schedule changes like Pro-D days and school holidays?

Our standing after-school orders follow the school calendar. Program coordinators confirm the weekly schedule every Monday by 9:00 AM — if Tuesday is a Pro-D day and the program doesn't run, no food ships. We automatically exclude statutory holidays and winter/spring break periods from the standing order. The coordinator can also adjust headcount weekly to account for enrollment changes, sick days, or field trips that reduce attendance.

What happens if after-school catering food arrives late or at the wrong temperature?

If any delivery arrives more than 15 minutes past the confirmed window, or if food temperature on arrival falls outside safe ranges (below 60 degrees Celsius for hot items, above 4 degrees Celsius for cold items), we provide a full replacement or credit at no charge. Our drivers carry probe thermometers and log arrival temperatures for every children's program delivery. After-school programs have tighter timing tolerance than corporate lunch delivery — kids arriving from school can't wait — so we build a 15-minute buffer into every route.

How much does after-school program catering cost per child in Vancouver?

Per-child costs range from $3.50 to $13.00 depending on service level and group size. A basic arrival snack runs $3.50-$5.00 per child, a substantial snack with protein components costs $5.00-$7.50, and a mini-meal bento box runs $7.50-$10.00. Volume discounts apply at 26+ children, and delivery fees are bundled into per-child pricing for groups of 25 or more within Vancouver, Burnaby, and Richmond. Weekly contracts following the school calendar are standard.